About the client
Homeras coordinates urgent assistance and repairs after claims. Homeras unburdens the customer in all respects, offering a quick, efficient solution as well as relief from administrative burdens.
Align strategy and HR policies as a basis for further professionalization
Challenge
Homeras has clear ambitions and noticed that the anticipated organizational development was not immediately in line. An initial analysis revealed a gap between the ambitions and the existing ways of working, such as: HR processes, KPIs and daily practices that were not watertight with the strategic goals. This lack of “alignment” hindered the achievement of desired results and behaviors in the organization.
Our approach
We combined principles from Organization Design and Strategic HR to help Homeras close the gap.
- Competency model as foundation:
Through strategic conversations and workshops, Mapwave developed a customized competency model that translated business strategy into concrete behavioral expectations. This model guided all HR practices. - Survey and insights:
A comprehensive organizational survey identified strengths and opportunities for improvement, allowing interventions to be targeted and aligned with strategy. Based on more in-depth statistical analyses, levers for performance could also be identified. Because a competency model was developed, there was immediately a foundation on which to graft concrete actions. - 360° feedback for performance improvement:
The competency model was translated into a 360° feedback tool to support managers and employees in developing behavior that is aligned with organizational goals. In this way, performance management became more than just a means of measuring performance. It became a development process that actively contributes to achieving the strategic goals.
Results
Homeras now has a customized competency model that serves as a guide to align all HR practices with corporate strategy. Employees are purposefully recruited, developed and assessed according to core competencies and values.
Thanks to the survey and predictive analytics, Homeras has insight into which HR interventions are most effective in increasing performance and engagement within their unique organizational context. Mapwave’s advisory report provides a clear roadmap to translate strategic goals into daily practice.
“Very personal and professional approach. Theoretical underpinnings and a good dose of pragmatism I could really appreciate”
Kjell Audenaert,
CEO Homeras
Why Mapwave?
With a unique combination of academic knowledge and practical experience, Mapwave is the ideal partner. Founders Elies and Maarten, both lecturers at the VUB in Strategic HRM and Organization Design, combine expertise in human capital and organizational structures.
With our 360° surveys, we deliver the best of both worlds:
- Quality: Our validated and comprehensive competency library ensures that the content is closely aligned with the organization’s strategic goals.
- Speed: Our flexible platform makes customization easy and fast, so organizations can be up and running in no time with a 360° or organizational survey that fits their needs perfectly.